At OofyEthics.com, we want you to shop with confidence and have a smooth, enjoyable experience. If for any reason you’re not completely happy with your purchase, we’re here to help make things right.

Eligibility for Refunds and Returns

We’re happy to accept returns and issue refunds under the following conditions:

• Timeframe: You have 14 days from the date of delivery to request a return or refund.

• Condition of Items: Items must be unused, in their original packaging, and in the same condition you received them.

• Proof of Purchase: We’ll need your receipt or order confirmation to process your request.

Non-Refundable Items

While we aim to make returns easy, the following items can’t be refunded:

• Customized or personalized products.

• Perishable goods (such as food items or products with expiration dates).

• Digital downloads or software after they’ve been accessed.

• Sale or clearance items, unless they’re defective.

How to Request a Refund or Return

1. Reach Out to Us: Email us at support@oofyethics.com with your order number and details of the item you want to return or refund.

2. Approval Process: Our team will review your request and send you instructions for returning the item.

3. Return Shipping: Customers are responsible for the cost of return shipping, unless the item is defective, damaged, or incorrect.

Refund Process

• Once we receive your return and inspect the item, we’ll notify you if your refund is approved or denied.

• If approved, your refund will be processed within 7–10 business days and credited back to your original payment method.

Exchanges

Need a different size, color, or product? We’re happy to help with exchanges!

• Exchanges are subject to product availability.

• To begin an exchange, just contact us at support@oofyethics.com with your request details.

Damaged or Defective Items

We take great care to make sure your order arrives safely, but if there’s a problem:

• Let us know within 7 days of receiving the damaged or defective item.

• Send us an email at support@oofyethics.com with photos of the damage and your order number, and we’ll arrange a replacement or refund at no extra cost to you.

Cancellations

You can cancel your order for a full refund before it’s shipped. Once your order has been shipped, it must be returned following our standard return policy.

Need Assistance?

We’re here to help! If you have any questions or need assistance with our refund policy, don’t hesitate to reach out at support@oofyethics.com.

Thank you for shopping with Oofy Ethics!